The Process

1. Browse

Have a browse through our invitation range in OUR DESIGN COLLECTION

Get familiar with our papers and stocks, print finishes and colours in OUR DESIGN GUIDE.

We encourage you to have a thorough look through our design guide before placing your order with us.

If you had something else in mind for your stationery, then get in touch with us to discuss a custom design that is tailor made for your Wedding or event.

 

2. Place your Order

Add the items to cart and check out.

Our Invitations and Enclosure cards (Details cards & RSVP cards) are setup individual in our store so you can customise your package. Click on SHOP tab and find each item under specified sections. If you need help navigating through website, contact us via contact form or CHAT button.

Once you have completed check out, complete the CLIENT WORDING FORM. This form can also be found under the ABOUT tab at the top of the page.

If you have ordered guest name printing on invitations, envelope printing, name place cards or seating chart, you can download the spreadsheet templates HERE. This can also be found under the ABOUT tab at the top of the page.  

 

3. Design

We will work collaboratively through the design stage. We will prepare and email you a PDF mock up of your design for your review. We provide you with 2 free rounds of revisions to make any necessary changes. Any additional rounds of revisions are at a cost of $33.

Please allow up to 1 week to receive your first proof. The timeframe for the design process varies between different orders and complexities, during our busy periods, revisions requested and response times. If you have not heard from us, feel free to get in touch to see how far off your design is and we will give you a realistic time.

To ensure the process is as smooth as possible, ensure names, dates, times, places and addresses are correct, including spelling, before approving your design.

Depending on number of changes and when we receive your approval, this process can take up to 2 weeks.

Custom designs generally take longer to design due to the tailored nature of this service. 

 

4. Production

Once you have approved your final digital proof, we then move into printing production. 

Printed Items:

The production turnaround for printed invitations and items is 1-2 weeks from approval of your digital proof.

Foiled, Embossed and Die Cut Items:

The production turnaround for Foiled, Embossed and Die Cut items is 2-3 weeks from approval of your digital proof.

(Slightly overestimated timeframes so we don’t disappoint you)

 

5. Dispatch

Once your stationery has been printed it will be carefully checked, packed and posted out to you.

We use Australia Express Post to deliver your goods.

Invitations orders are shipped Express Post from our studio on Mornington Peninsula, Victoria. Express post delivery is approx 1-2 business day for all Australian capital cities. Allow 2-4 business days for shipping if located in a regional area. This link shows Australia Post’s time frame by post code:

http://auspost.com.au/parcels-mail/delivery-areas.html

All items placed in the one order will be shipped together and can not be split. If you require your items sent at different times, please place as a separate order. Otherwise a 2nd shipping charge may apply.